In emerging markets characterized by signiffcant information asymmetry, mitigat-ing firm-level risk is paramount for market stability. While the governance role ofinstitutional investors is known, the impact of their direct, on-the-ground engagementremains underexplored. This study’s objective is to investigate how institutionalinvestor site visits, a crucial hands-on governance mechanism, affect stock returnvolatility. Using a sample of Chinese-listed A-share firms from 2012 to 2022, wefind that frequent site visits significantly reduce firm-level stock return volatility.This risk-reduction effect is more pronounced for firms with greater agency problems,poorer ESG performance, and higher expropriation risk. Our analysis, robust toendogeneity concerns, indicates this effect is driven by improved external oversight.We conclude that direct institutional engagement is a vital channel for reducinginformation asymmetry, enhancing corporate governance, and ultimately promotingmarket stability by lowering investment risk.