customer concentration

  • 详情 Concentration in Supply Chain Configuration and Corporate Investment Efficiency
    Purpose: High investment efficiency is a key dimension of high-quality enterprise development. As critical nodes embedded in supply chain networks, corporate investment behaviors are profoundly shaped by the structural characteristics of their supply chains. Concentrated supply chain configuration, as one of the core structural features, has not yet been systematically examined in terms of its impact on corporate investment efficiency and the underlying mechanisms, leaving an important research gap. Design/methodology/approach: Based on a sample of China’s A-share listed enterprises from 2007 to 2023, this study empirically examines the effect of concentrated supply chain configuration on corporate investment efficiency. Findings: First, concentrated supply chain configuration exerts a significant inhibitory effect on corporate investment efficiency, a conclusion that remains robust after a series of tests. Second, mechanism tests indicate that this influence operates primarily through three channels: exacerbating financing constraints, crowding out working capital, and deteriorating the information environment. Third, heterogeneity analysis shows that both supplier concentration and customer concentration inhibit investment efficiency, with the latter having a slightly stronger negative effect. The adverse impact is more pronounced in over-investing enterprises, non-state-owned enterprises, smaller firms, and those in growth or decline stages. Furthermore, regional factor market development, external market power, and internal control quality are found to effectively mitigate the negative effect of concentrated supply chain configuration on corporate investment efficiency. Originality: This study extends the research on determinants of corporate investment efficiency from a supply chain structure perspective, providing new theoretical insights and empirical evidence for understanding corporate investment behavior in China.
  • 详情 Centralized customers hurting employees? Customer concentration and enterprise employment
    Based on the sample data of Chinese listed companies, this paper finds that the increase in customer concentration significantly reduces the level of enterprise employment. The research results are robust to a series of tests. Further analysis shows that the increase of financing constraints, the increase of enterprise risk and the decrease of profitability are the mechanism of customer concentration affecting enterprise employment. In addition, the negative correlation between customer concentration and enterprise employment is stronger for enterprises with small size, fierce industry competition, and increasing economic policy uncertainty.
  • 详情 Customer concentration, leverage adjustments, and firm value
    We examine the relationship between customer concentration and capital structure adjustment speed using a sample of US listed firms from 1977 to 2020. We found that the customer-concentrated firms have a lower speed of leverage adjustment. Customer concentration affects leverage adjustment speed mainly through increased cash flow volatility and asset specificity. The negative association is more pronounced in firms with high relationship-specific investments and low switching costs for their customers. Stock market reacts to leverage deviation strongly for firms with concentrated customers. Our findings highlight the vital role of customers as key stakeholders in capital structure decisions.
  • 详情 How Does Digital Transformation Impact Corporate ESG Performance? Empirical Evidence from China
    This study investigates how digital transformation can affect ESG performance within China’s unique environment. Using data from Chinese A-share listed firms from 2009 to 2022, this paper reveals digital transformation can positively affect ESG performance. Within the mechanism, customer concentration plays a medicating effect and organizational structure stability plays a positive moderating effect. Besides, the effect of digital transformation on ESG performance is more pronounced in Chinese western enterprises, non-heavy polluting industries and large-size enterprises. To our knowledge, this paper is one of the pioneering studies that examines the relationship between digital transformation and ESG performance from the perspective of supply chain management.