The parking reservation systems (PRS), as an intelligent system, was adopted to address urban parking difficulties. However, the parking reservation system has not been widely adopted in China due to the reasons such as the imperfect system and the uncontrollable parking behaviour of users. This study examines the impact of users' non-compliant behaviour on intentions to reuse PRS. Non-compliant behaviours include not arriving or leaving parking spaces not as scheduled, negatively affecting subsequent users. The Technology Acceptance Model (TAM) was expanded by adding perceived risk, social influence, and behavioral attitude. A survey involving 702 PRS users from multiple Chinese cities was conducted. Structural Equation Modelling (SEM) was used for analysis Results show that perceived risk—such as occupied reserved spaces and extra fees from time deviations—significantly reduces behavioral attitudes and reuse intentions. Conversely, perceived usefulness, ease of use, and social influence positively influence both attitudes and reuse intentions. Importantly, the findings highlight that behavioral uncertainty, particularly users’ deviations from scheduled parking times, is a critical source of perceived risk that undermines trust and long-term engagement. Effectively managing this uncertainty through improved system flexibility and reliability is therefore essential to promoting the sustained adoption of PRS.

Robo-advisors have been hailed as financial innovations that combine Artificial Intelligence (AI) and low-cost advisory services, with the potential to democratize stock market participation and improve financial inclusion, especially in less developed countries. However, to date their adoption has been slower than expected and existing research that has attempted to understand this puzzle focuses exclusively on existing users of robo-advisors. In this paper, we study the intention to adopt robo-advisors as an antecedent of actual adoption. Using data from a survey of 1,277 Chinese adults, a country with one of the highest saving rates in the world but also very low stock market participation rate, we find that financial literacy and technology acceptance strongly influence the intention to adopt robo-advisors. A one-unit increase in financial literacy (technology acceptance) is associated with a 5.69% (4.74%) increase in the probability of adopting robo-advisors. Importantly, financial confidence partially mediates the literacy-adoption link, highlighting a key psychological mechanism in improving stock market participation rates. Our results shed light on the underlying drivers that facilitate financial inclusion.